We have a retained and sustainable workforce with our Long Service Awards starting at 25 years, continuing at 5 year intervals, through to 45 years-service. Our People have Personal Development Plans, ensuring personal skills, their knowledge and experience are used to best effect, in carrying out the most appropriate work. We are an Investors in People organisation.

We adopt a transparent approach to the pre-construction process before commencement, during and following completion of projects, welcoming Client feedback.

Our approach requires forward planning, exploring project objectives, that can be measured and managed throughout.

During the project, regular progress meetings develop confidence in our ability to deliver to programme. Open and honest dialogue is encouraged at all times.

Upon completion of the project, we issue a Project Performance Assessment form for Client feedback, which is discussed at management meetings. Any actions to enhance quality and service delivery are agreed.

D Morgan is certified to:- Quality Management System - ISO 9001, certificate no: FS 56025 and operates a management system which complies with requirements for the following scope:

Quality controls and detailed Plans are agreed with the client and objectives will be included in our Quality Plan. 

Our Quality Management System governs issues including; 

The Client contractor relationship benefits from effective communication and shared understanding, ensuring quality requirements are identified and achieved. D Morgan’s sustainable approach to employment, retaining experience throughout its business, underpins our quality management system in delivering each project.